While we learn to navigate our new world, there are some changes being made to ensure we are doing everything we can to reduce the risk of exposure to COVID-19.
Some Belgravia Leisure venues are still taking cash but contactless payments are preferred as it is of primary importance that we aim to reduce the risk of virus transmission for our staff, guests and the greater community.
The Department of Health and Human Services says “Coronavirus (COVID-19) is spread by people with symptoms when they cough or sneeze. That’s why the best way to protect others is to practise physical distancing and good personal hygiene (wash hands often and cough or sneeze into an elbow or tissue).”
The World Health Organisation has stated that people “should wash their hands after handling money, especially if handling or eating food”.
Contactless payments via PayPass or PayWave is a safe and secure way of making payment in this current climate. Belgravia Leisure does not charge any fees for this, and there is no minimum spend.
If our guests query the venue going cashless, Alexia Morgan, Business Improvement Manager at Belgravia Leisure, says to “please advise them it is for safety reasons. To protect staff and guests and to improve hygiene. Please note that it is not against the law to decline cash, as long as the payment terms were clearly displayed prior to purchase, then dictating the payment method is fine.”
“We want all of our guests to visit our venues and enjoy themselves. However, our priority is to look after the health and safety of our staff and guests. By going cashless we are doing our part to minimise risk to our communities.” Alexia concluded.
The Belgravia Leisure marketing department has developed some terrific signage to assist staff at our venues to advise guests to make contactless payments.