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Staff Engagement and Live Stream Sessions for June
Marketing: How to deliver high impact, local campaigns
Standing out from the crowd is hard but Belgravia Leisure’s Marketing team are here to help. Join us to learn about the many lessons learned to make your next local campaign deliver the results you desire.
Presenters: Sharon Masson & State Leads
Target Audience: Management, local marketing champions
Live Date/Time: Wednesday 17 June @ 2pm
Guest Experience: Customer First
Join us for this session as we dive into the fundamentals of how to provide the best guest experience. We will discuss Belgravia Leisure’s guest experience vision, how to ensure we get first contact right each and every time and how to deal with those difficult customers.
Presenter: Tim Hutchison & Alex Simmons
Target Audience: All Staff
LIVE Date/Time: Thursday 18 June @ 2pm
Community Engagement & Network Forums: The key strategy to connecting community to leisure
Presenters: TBC
Target Audience: All Staff
LIVE Date/Time: Wednesday 24 June @ 2pm
Catch Up on What You Missed!
WHS: COVID-19 Risk Assessments and Safety Plans
Join us for this risk planning session, which will cover safety requirements around re-opening during the COVID-19 pandemic, making best use of our risk resources and will also provide an open Q&A forum to ask any risk related questions you may have
Presenter: Trent O’Hara
Target Audience: All Staff
Health & Wellbeing: Overcoming Impacts of Covid-19 in the Health & Wellbeing Space
In this session we detail what impact COVID-19 may have on the Health & Wellbeing market and how we can work to overcome these impacts.
Presenters: Troy Walker & Ryan Mifsud
Target Audience: Management, Health & Wellbeing staff
Aquatics: Overcoming Impacts of Covid-19 in the Swimming & Water Safety Space
In this session we detail what impact COVID-19 may have on the Swim School market and how we can work to overcome these impacts.
Presenters: Cheryl McLennan & Sarah Podesta
Target Audience: Management, Aquatics and Swimming & Water Safety staff
Access and Inclusion: Belgravia Inclusion
How to improve access & inclusion within our programs
Presenter: James Rossiter, Jill Kellet and Judy Tipping
Target Audience: All Staff
Business Systems: Microsoft Teams Training
As we continue to implement Microsoft Teams, join us for our shared learnings and ensure you understand what to do (and not to do) when using the Microsoft Teams platform to engage your team, your leaders and anyone in Belgravia Leisure
Presenter: Isabella Andueza and Juliet Woodward
Target Audience: All of Management