Belgravia Leisure has once again reinforced its position as an industry leader in aquatic safety, achieving outstanding results across Australia and far surpassing the national compliance industry average.
A record 102 Pool Safety Assessment (PSA) and Aquatic Facility Safety Assessment (AFSA) assessments were conducted on Belgravia Leisure venues in 2024/25. These assessments delivered an overall safety score of 90.96%, alongside an average Guidelines for Safe Pool Operations (GSPO) compliance score of 92.05%, exceeding the industry compliance mean by a wide berth of 10.6% as reported by the Royal Life Saving Society of Australia.
The company’s commitment and investment to measuring aquatic safety compliance on an annual basis is unmatched, with more than a third, or 37% of all opt-in safety and compliance assessments in the aquatics industry completed by Belgravia Leisure venues.
In a notable achievement, Ascot Vale Leisure Centre in Victoria secured the top position across the Belgravia Leisure network for the second year in a row, with a remarkable average safety and compliance score of 99.86%. Murrumba Downs Swimming Pool, Mill Park Leisure Centre, Knox Leisureworks and Thomastown Recreation Centre closely followed behind, setting the benchmark for safety and compliance across not only Belgravia Leisure, but the entire aquatics sector.
Belgravia Leisure was also recently honoured with the Royal Life Saving NSW/ACT/TAS President’s Award for its contribution to aquatic safety and drowning prevention, further cementing its reputation as an organisation that places safety and compliance at the heart of its operations.
Scott Vanderheyden, General Manager – Health and Safety at Belgravia Leisure, says it takes momentum, commitment and an ‘always on’ approach to maintain such high safety standards across the organisation.
“At Belgravia Leisure, we strive every day to implement the ‘Think Safe, Act Safe, Be Safe’ methodology, which is the cornerstone of our positive, accountable and proactive safety culture.
“Our intensive training programs, mystery guest assessments and cross-regional collaboration have driven continuous improvement and innovation in aquatic risk management this year. With 117 venues scheduled for assessment in 2025/26, we’ve never been more committed to raising the bar for safety and compliance and ensuring safer places to swim for communities across Australia and New Zealand.
“While we are proud of our results, there is always more work to be done. With a strong foundation for continued improvement and innovation in aquatic risk management, we are well positioned to keep elevating safety standards. I’m proud to work for a company that leads the industry in aquatic safety, where health and safety are non-negotiable priorities.”
Notable Achievements:
New South Wales
- NSW venues achieved +5.4% result above industry average
- All NSW venues achieved a 100% 5-star success rate with a final score of 96.67% 5-star and 88.65% overall safety score – attributed to structured in-service training and mystery guest assessments
- Nine venues achieved a perfect 100% score in the 5-star section, and 18 venues scored above 95%
- Demonstrating a proactive approach to third party critique, 92% of all venues completing Mystery Guest Assessments by Royal Life NSW/ACT/TAS were Belgravia Leisure venues
Australian Capital Territory
- All ACT venues achieved 5-star accreditation, with safety scores above 95%
- Gungahlin Leisure Centre and Lakeside Aquatic Centre both achieved a 100% 5-star score
- ACT venues consistently outperformed industry averages in safety and compliance
- All ACT venues participated in the Royal Life NSW/ACT/TAS Mystery Guest Assessment program with an average score of 83%
Victoria
- Victoria’s average safety and compliance scores exceeded both internal and industry benchmarks, performing 10.9% better than industry at compliance
- Eleven venues received Gold Safety Endorsement, with a further ten achieving Silver status
- Ascot Vale Leisure Centre led nationally with a 99.71% safety score and 100% compliance
Tasmania
- Both venues (SWIRL and Splash Devonport) maintained 5-star accreditation, and are currently the only 5-star venues in Tasmania
- Tasmania venues were the first in the state to achieve 5-star accreditation
Queensland
- In Moreton Bay, Burpengary Regional Aquatic & Leisure Centre & Murrumba Downs received the first Gold status endorsements by Belgravia venues in Queensland, showing the shift in compliance and focus with aquatic safety standards
- 16 of 26 venues completed their AFSA for the first time
- Year on year, QLD venues achieved a 8.75% improvement in their average compliance score
South Australia
- 4.77% better compliance score than the SA industry
- Belgravia Leisure completed 50% of all AFSAs in South Australia
- 8 of 14 venues achieved Silver endorsement, including Wulanda Recreation and Convention Centre which achieved their highest ever score of 97.87% compliance and 97.40% overall safety score
- Year on year, SA venues achieved a 9.21% improvement in their average compliance score
To view or download the 2024/25 report, see below.
To learn more about safety at Belgravia Leisure, click here.
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