Affected Product: HeartSine® samaritan Public Access Defibrillators.

Affected Product Code: The recall impacts HeartSine AED units with serial numbers beginning with prefixes 21, 22, 23, and 24.

Product Issue – Reason for recall

Customers can easily verify if their device is affected by using Stryker’s online serial number checker:

Action Required:

• Continue to use: You should keep their current HeartSine AEDs in service until replacement units are provided.
• Replacement process: Stryker will issue replacement HeartSine AEDs to customers when new units become available, anticipated in Q4 2025.

The affected Pad-Paks may be rendered inoperable due to prematurely depleted battery cells.

As a result, the affected Pad-Paks could potentially fail to power on the HeartSine samaritan PAD if needed for use.

• Step 1. Complete the ‘Power Cycle Instructions’.
• Step 2. Continue monitoring your HeartSine samaritan PAD device/s to ensure the status indicator is flashing green every 5 to 10 seconds.
• Step 3. Contact your defib/first aid equipment supplier to arrange replacement
• Step 4. Advise the Safety Team if your defib is affected